Mobile Device Privacy Policy

INTRODUCTION
Welcome to the mobile banking app of Community First Bank of Indiana. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our mobile app. By using our app, you agree to the terms described below.

 

INFORMATION WE COLLECT
1. Personal Information: When you use our mobile app, we collect personal information such as your name, contact details, account numbers, and transaction history. This information is necessary for providing banking services.
2. Device Information: We collect device-specific details, including your device type, operating system, unique device identifiers, and mobile network information. This helps us optimize our app for your device.
3. Location Data: With your consent, we may collect location data to provide location-based services (e.g., finding nearby ATMs or branches).

 

HOW WE USE YOUR INFORMATION
1. Service Delivery: We use your personal information to provide banking services, process transactions, and manage your accounts.
2. Security and Authentication: Device information helps us enhance security and verify your identity during login.
3. Improving User Experience: We analyze aggregated data to improve our app’s functionality, performance, and user experience.

 

SHARING YOUR INFORMATION
1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our mobile banking services.
2. Apple and Google: Our app utilizes services provided by Apple and Google. Here is how they handle your data:

  • Apple: When you use our app on an Apple device, Apple collects and processes data according to its privacy policies. You can review Apple’s privacy practices here.
  • Google: If you use our app on an Android device, Google may collect data as described in its privacy policies. You can find Google’s privacy practices here.

 

YOUR CHOICES
1. Location Services: You can enable or disable location services within your device settings.
2. App Permissions: You control app permissions (e.g., camera, contacts) through your device settings.

 

SECURITY MEASURES
1. Encryption: We use industry-standard encryption to protect your data during transmission.
2. Authentication: Our app requires secure login methods (e.g., PIN, biometrics) to prevent unauthorized access.

 

CONTACT US
If you have any questions or concerns about our mobile device privacy policy, please contact our Customer Service at 765-236-0600 or visit our website.

Approved by the Board of Directors June 2024