As your bank, we want you know that we are here to support you during this unprecedented time. Lately it has been a season filled with different nuances and challenges for each person and business. In the midst, we are here to provide you with some helpful resources and a reassurance that we are here to partner with you through it all.
*Any link marked with an asterisk on this page will take you to a site independent from Community First Bank of Indiana. The bank does not control the linked sites.
Our team of local lenders is providing an array of hardship relief options for which customers may be eligible depending on their product(s) and needs. Please contact your local lender to discuss your unique needs. You can also reach our Customer Service Call Center Monday – Friday from 9:00 a.m. to 5:00 p.m. at (765) 236–0600.
You can also apply to the Paycheck Protection Program (PPP)* through us. Talk to your local lender with any questions you have. Apply on our website here*. (*Update: link to PPP application removed on 5/1/20).
Additional resources that are also available to help:
• Coronavirus Small Business Guide: https://www.uschamber.com/co/small-business-coronavirus*
• Indiana COVID-19 Business Resource Center: https://www.iedc.in.gov/resources/covid-19-updates-resources/home*
For borrowers who have been affected by COVID-19, please reach out to your loan officer, local branch, or call (765) 236–0600 to discuss debt modification options.
For everyone, the CARES Act passed in response to the COVID-19 crisis will provide most American adults with stimulus funds from the U.S. government. The Stimulus Check Calculator tool below can help calculate an estimation of the funds your family will be eligible to receive. It is likely that most people will receive the stimulus payments through direct deposit to the checking account listed on their recent tax return. In certain cases (i.e., the bank account used for your latest tax refund is now closed), you may receive a check in the mail or have the option to provide the IRS with new account information. Please see here* for the latest details as they evolve on these options. If you receive a check in the mail, you must hold an account with us at CFB in order to cash your check with us. Please call us at (765) 236–0600 to set that up.
The CARES Act also includes a provision that allows people to use the money they put away in a tax-advantaged health savings account towards over-the-counter drugs and other medical supplies.
Community First Bank deposits are FDIC-insured. This means your checking accounts, savings accounts, money market deposit accounts and certificates of deposit are insured up to $250,000 per depositor. Not one penny has ever been lost in an FDIC-insured account. There is no better place for your money than your bank.
We encourage you to please utilize the below options to continue banking with us uninterruptedly:
Drive-Up Lanes open at our Hoffer, Dixon, Oak Ridge, and Pebble Village branches
• Find all of our drive-up locations and hours at https://cfbindiana.com/Locations
Appointments Available
• To make an appointment for a financial service that cannot be handled through our drive-up, please call (765) 236–0600
Online Banking, Mobile Deposit Capture, Bill Pay, and Online Statements Available
• See comprehensive instructions and information for our online banking options here
Mobile App available once a customer has enrolled in online banking
• Search “Community First Bank of IN” in the Google Play Store or the Apple App Store and download for free
• Use online banking username and password to sign in
• The app can be used to move money, transfer funds, pay bills, send money to friends and family with our P2P payment option, deposit checks, manage your debit card, find our locations and ATMs, and manage account alerts
Online Mortgage Applications and Information Available
• Check our current rates and apply for a mortgage online here
Customer Service Call Center will be fully staffed Monday through Friday from 9 a.m. to 5 p.m.
• Call (765) 236–0600 to speak to a member of our friendly staff
• For after hours debit card fraud inquiries, customers can call (765) 236–0600 and select option 8
For more information on how to avoid Coronavirus Scams, please review the guidance from the FTC that can be found here*.
